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Layoffs with Love: How to Lead with Heart When Letting People Go

Layoffs. The word alone can make a leader’s stomach drop. It’s emotional. It’s complex. And it’s often one of the hardest things a founder, CEO or people leader will ever have to do.

But here’s the truth: how you handle layoffs says more about your culture than any values statement ever could.

At Emerging Engines, we believe it’s possible—and essential—to do this with clarity, care and courage. That’s why we created the “Layoffs with Love” video series: to help you navigate this process in a way that protects your people, your integrity, and your business.

Below is what we covered.

First: Get Clear Before You Get Kind

The first step in a people-first layoff isn’t empathy—it’s clarity.

You need to understand:

  1. Why this change is happening
  2. What roles (not people) are being disestablished
  3. How this impacts your strategy and structure moving forward

Too often, leaders move too fast—or too emotionally—and stumble in the communication. That’s where confusion, mistrust and reputation damage can begin. Before you even speak to your team, be crystal clear on the business rationale and the process.

Remember: Clarity isn’t cold. It’s kind.

Second: Plan the Process

Once the “why” is clear, you need to plan the “how.”

This includes:

  1. Timelines and consultation periods
  2. Communication sequencing (who hears what, when)
  3. Support structures: legal, HR, wellbeing and outplacement
  4. Internal messaging to preserve team trust and morale

Poor planning here leads to mixed messages, uncertainty, and unintended harm. But with the right process, you show your team that even in tough times, you walk your talk.

Remember: Structure is what holds empathy upright when emotions run high.

Third: Human Moments Matter Most

The moment you tell someone their role is gone is never easy. But it can be respectful. Thoughtful. Even dignifying.

Make sure you:

  1. Prepare for the conversation (and the emotion)
  2. Create space for the other person’s response
  3. Be honest, kind and present—not just procedural
  4. Consider what to say if they ask you something you don’t have an answer for

This is the moment they’ll remember. Make it one you’re proud of.

Remember: People will forget what you said. But they will never forget how you made them feel.

Fourth: Why This Matters More Than Ever

Layoffs are happening across every sector right now—from startups to global giants. And the ripple effects go beyond the balance sheet. How you navigate a layoff:

  1. Shapes how your team sees you
  2. Defines your leadership legacy
  3. Impacts your employer brand
  4. Influences how you bounce back and grow again

The Bottom Line

No one dreams of delivering layoff news. But when it's necessary, it’s also an opportunity—an opportunity to lead with integrity, to show up for your people, and to prove that values don’t disappear in hard times. In fact, they matter more.

If you’re navigating a restructure or want to prepare for these conversations the right way, Emerging Engines is here to help. We’ve been trusted to guide leaders through some of their toughest moments—and we’ll help you do it with heart, structure, and strength.

📩 hello@emergingengines.com
🌐 www.emergingengines.com

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